Hold that order! It’s not too late to tweak!

Need to make a change to your order? No worries, you’ve got 24 hours from placing it to request modifications. Just like sculpting clay before it hardens, we can adapt things before your order gets whisked away to the processing stage.

Once it’s in progress or zipping towards you, modifications unfortunately aren’t possible. But hey, that just means your goodies are on their way!

Happiness Guaranteed: Your Smile is Our Mission!

Your satisfaction is our top priority. If something goes awry, we’ve got your back with a no-cost replacement policy! Here’s the deal:


  • Your order gets lost in the delivery void and doesn’t arrive within the promised 20 days (processing time not included).
  • We mix things up and send you the wrong item (think personalized mishaps, product swaps, or blurry prints).
  • Your package arrives looking worse for wear (we’re talking broken bits and pieces).


We’ll send you a spanking new replacement, free of charge! And the best part? If you prefer a refund instead, you don’t have to bother sending the wrong or damaged item back. Save yourself the return shipping hassle!

Just shoot us an email at [email protected] and we’ll get things sorted.

Peace of Mind Refunds: Relax, We’ve Got You Covered

While we strive for happy endings, there are a few cases where refunds aren’t possible:

  • If the delivery delay was due to something on your end.
  • If unforeseen circumstances beyond our control caused the delivery hiccups.

For refund requests, make sure to reach out within 15 days after the 20-day delivery window has passed. Remember, after 35 days, refunds and exchanges are off the table.

If your refund request gets the green light, expect it to land back in your account or original payment method within 7 business days. Easy peasy!

Exchanges: Tailored to Perfection

Size exchanges and returns aren’t on the menu unless we’ve goofed and sent you the wrong size. However, if you encounter any sewing or printing mishaps, consider us your problem-solving superheroes!

Before you send anything back, get in touch at [email protected] first. We’ll guide you through the next steps and make sure everything gets fixed or replaced as smoothly as possible.

Got Questions? We’re Always Here!

If refunds and returns have you scratching your head, don’t hesitate to reach out! Drop us a line at [email protected] and we’ll be happy to answer your questions and lend a helping hand. Remember, communication is key to a harmonious shopping experience!